Smoke Impact from Pipeline Fire and others burning near Flagstaff 6/13/2022

The Pipeline Fire near Flagstaff remained active overnight with continued southwest winds. Further, there are two additional fires, the Haywire and Double fires burning in the area. Smoke from these three fires is moving toward the northeast and onto the Navajo and Hopi reservations. With strong winds and low relative humidity (Red Flag conditions) expected today, active fire behavior is once again likely, along with high levels of smoke production. With the strong winds, some smoke will stay near the ground with moderate to periods of high smoke impacts likely. Light to moderate smoke impacts will be possible on the Navajo and Hopi reservations.

Frontier and Verizon Outage Update

SAINT JOHNS, AZ–  On Saturday, June 11, 2022, it became very clear there were communication failures across the White Mountains. Upon further investigation and contact with our state partners, we have been informed that there was a Frontier failure. The reason that Verizon service is also down is because Frontier provides the backhaul for the Verizon phone system.

Frontier has investigated and found damaged fiber lines. They worked to replace the fiber, but upon completion, it was discovered that another section of fiber had been damaged. Frontier is sending personnel out again to repair the fiber.

All residents, regardless of service provider are still able to contact 911 in case of an emergency. Please ONLY call 911 if there is an emergency.

At this time, there is no estimated time of service restoration, but all updates will be put on and our Apache County Emergency Management Facebook page.


Region wide 9-1-1 outage – repair update

6/13/2022 10:00 am – Frontier has continued to locate and make repairs to the damaged lines. No ETA has been provided for completion at this time.

Navajo County Sheriff’s Office is conducting an investigation in regards to a damaged fiber line off Old Woodruff Road near Old Woodruff Bridge. If anyone has information regarding this incident, please contacts them at (928)524-4050.

**UPDATE: 6/12/2022 @4:09 – 9-1-1 lines have been restored. Other updates will continue to be posted as we receive them regarding Verizon and internet services.

Due to the repairs that Frontier will need to make, there will be an outage of 9-1-1 services throughout the region. Repairs will being at 1:00pm and last for approximately 3 hours. Frontier has not provided the start time for this repair work. Both NCSO and ACSO text to 9-1-1 feature will still work! A Ready Navajo County alert was sent to provide this information to our citizens.

Alternate numbers for emergency services are as follows:

NCSO 928-241-4109:

SLPD 928-205-2742 or 928-205-2722:

ACSO 928-321-8042

WMAT 928-594-6851.

**Please do not call or text 9-1-1 to ‘test’ or updates, dispatchers need to keep lines clear for emergencies.**

Updates will be posted as they are received here.